Shipping Information

Your order will be picked, packaged and dispatched within 48 hours of payment (excluding weekend and Bank Holidays).

Shipping Rates

Delivery Methods Delivery Charge Delivery Time
Standard Shipping Flat rate £2.99 per order.
Free shipping over £99.99.
1-5 Business Days

 We only ship products within United Kingdom.

Please provide the full and accurate address for shipment. Should incorrect or incomplete postal address be provided with, resulting in non-delivery, customers will be charged the additional delivery fee if a replacement or exchange item is required.

Delivery time is about 1 to 5 business days, however in rare cases it could take 5 to 10 business days. If you haven't received your item(s) in time, please email info@powernext.co.uk for help.

Order Amendment or Cancellation
We're sorry to advise that in most circumstances it is not possible to make changes to or cancel your order once it is placed. This includes making changes to delivery addresses.
Our warehouse work very quickly to pick and pack your orders and we have multiple mail collections each day, so you benefit from the quick delivery our customers tell us they love. It's likely that by the time you contact us, your order will already have been dispatched.

Can I come to your locations to pick up an item?

Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

Who will deliver my orders?

Items will be shipped by Royal Mail/Yodel/Hermes. We may use other carriers as necessary.

How do I track my shipment?

Mostly we ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.

What should I do if my shipment never arrives?

Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly.

How do I ship items to a different address?

During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.

 

Any Question Please Contact Usinfo@powernext.co.uk

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